Privacy Policy

Privacy and cookies policy

We at CAF (“CAF” or “We”) respect your Privacy and are committed to protecting it through our compliance with our Privacy Policy.

This Privacy Notice governs the manner in which www.tatanutrikorner.com (“CAF,” “we,” “us,” or “our”) collects, uses, shares, maintains, and discloses Personal Data collected from users (each, a “User”, “you”) of the website (“shopatcaf.com”).

We encourage you to read our Privacy Notice on a regular basis and whenever you intend to provide Personal Data to us. We may amend this Privacy Notice from time to time to reflect changes in our data handling practices.

Website collects, processes, uses, stores, discloses, transfers, or otherwise makes available (“Processing”, “Process” or “Processed”) your Personal Data as legally permitted under the Digital Personal Data Protection Act, 2023 and other in-scope Data Protection Regulations.

The privacy practices set forth in this Privacy Notice are for this website only. If you are redirected to other websites or provide personal data to any of those websites, please review the privacy notices posted at those websites.

Data We Collect About You and How We Collect It

  1. Personal Data That You Give Us: We receive and store any data you provide in relation to our Services. You can choose not to provide certain data, but then you might not be able to take advantage of many of our Services. Examples of what data you give us includes your first and last name, contact details such as your email address and phone number, payment information such as but not limited to credit/ debit card number, expiration date. We may also gather information about your access to our website, order history, no. of times you have visited our website and the services/products accessed/purchased by you at our website. This information is used by us to personalize your shopping experience, to process your transactions, deliver your orders, process payment and to make communication regarding your order and/or our products and services. The name, contact number, postal and e-mail address are used by us for contacting you for the fulfilment of your order, sending you information and promotional codes and notifying you about any offer, updates, or new service. The information is also used by us staff members/fulfilment partners, who are involved in the completion of your transaction.

  2. Personal Data That Is Collected Automatically:We automatically collect and store certain types of data about your use of our Services, including data about your interaction with our website and services availed through our website. This data is used by us to personalize your shopping experience, to process your transactions, deliver your orders, process payment and to make communications regarding your order and /or our products, offers and services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our Services and other content served by or on behalf of us on other websites. Examples of what Personal Data we collect includes the internet protocol (IP) address used to connect your computer to the internet, purchase and content use history, browser and device information, browsers you used to access our Site and services, webpages viewed, time spent on webpages, links clicks, transactions entered, site-navigation patterns, referring website addresses and other diagnostic data from your use and interaction with our Site. Please refer to out Cookie Policy on details around how we collect and process your personal data.

  • Entering a Contest or Promotions: If you participate in a promotion, we will collect name, contact information, and any other information that you choose to include on the form. If you are an account holder, we may note in your account that you participated in a promotion.

How we use your data

We may use the data that we collect or that you provide to us, including any Personal Data:

  1. For processing your orders, contact you in relation to your order (for example tracking your order, an item is out of stock, payment hasn’t cleared or just to let you know that we’ve saved your basket for you etc.) and to pass your payment information onto our payments processing partners.

  2. For marketing and advertising purposes, such as to communicate with you about our products and services and those of our subsidiaries, affiliates, and parent companies that may be of interest to you.

  • For administrative purposes, such as to register you for, or notify you that you are a winner of a contest or other promotion; to assist you with managing your account and passwords; for technical support; to maintain security and operability of our Website (including for debugging purposes); to provide reports to prospective partners, service providers, regulators, and others; to implement and maintain security, anti-piracy, fraud prevention, and other services designed to protect you and us; to enforce this privacy policy notice, our Terms of Use, and other policies.

  1. For customer service purposes, such as to respond to your queries and requests.

  2. To undertake, with your consent, marketing campaigns and any other promotional activities such as providing information about special events.

  3. To build our contact database once you have made a purchase, completed a transaction and/or registered to receive more information.

  • Upon your opt-in, for research and analytics, such as for internal market analysis, such as identification of trends and measuring the amount of traffic to our Website; to improve our Website, products, and customer experience; to understand what parts of our Website are most popular or to improve upon our Website; to understand our customer demographics; and for other research and analytical purposes.

  • To deliver target advertising and coupons if you have signed up or registered to receive this information.

  1. For legal compliance: to comply with applicable legal or regulatory obligations, including to respond to a subpoena or court order; to cooperate with law enforcement or other governmental investigations; and as part of legal proceedings.

  2. For protection of us and others: where we believe it is necessary to protect us and others, including, without limitation to detect, prevent, and respond to fraud, security incidents, or other issues where we believe it is appropriate to protect us and others.

Legal Basis of Processing Personal Data

With your use of this website, we may process your Personal Data based on the following legal grounds: 

  1. Your Consent – When you subscribe to Tata Nutrikorner WhatsApp updates, create/register profile on the website, subscribe to a newsletter, manage your cookie preference or in every other case where you provide us with your clear and specific consent; or 
  1. Our legitimate use
  • For a specified purpose you voluntarily provide your personal data to us for which you have not indicated to us that you do not consent to the use of Personal Data; or
  • When we use your Personal Data to comply with laws; or
  • When we improve our services, when we detect and prevent fraud and abuse in order to protect the security of our customers, ourselves, or others, and when we provide you with interest-based advertising; or
  • When we comply to any judgement, order or decree relating to claims of a contractual or civil nature under any law for the time being in force India.

Disclosure of Your Data

We may disclose Personal Data that we collect, or you provide to us as described in this privacy policy notice:

  1. To our subsidiaries and affiliates.
  2. To contractors, service providers, and other third parties to develop or improve our products, services and websites.
  • To contractors, service providers, and other third parties to administer a contest or other promotion.
  1. To advertisers and marketers, including ad networks for targeted advertising. We do not use tracking technologies unless you opt-in on our website.
  2. To suppliers and distributors of our products.
  3. To contractors, service providers, and other third parties for email distribution services.
  • To contractors, service providers, and other third parties for Website management.
  • To third party service providers as individually identified in this policy.
  1. To our e-commerce platform, “Shopify”. For more information on how they collect/use your information, please see their privacy notice [https://www.shopify.com/in/legal/privacy].
  2. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of TCP’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding in which personal data we hold is among the assets transferred.
  3. As necessary to fulfill the purpose for which you provide it.
  • Otherwise, with your consent or in a manner disclosed by us when you provide the information.

 We may also disclose your Personal Data: 

  1. To comply with any court order, law, legal process, or law enforcement, including to respond to any government or regulatory request.
  2. To enforce or apply our terms of use, terms of sale, and other agreements with you, including for billing or collection; and
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TCP, our customers, or others.

TCP employs appropriate safeguards for cross-border transfers of Personal Data, as required by applicable local law(s).

Billing and Payments

We use third party payment processors to assist us in processing your payment information securely. Such third-party processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies. We, however, ensure that we partner only with those payment processors who comply with applicable regulatory and industry standards.

Minors Data

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Data of children. If you are the parent or guardian and believe your child has provided us with Personal Data, please contact us at the Email ID below to request deletion.

Data Security

We adopt appropriate data collection, processing and storage practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Data, username, password, transaction data and data stored on our Site.

We use commercially reasonable and industry standard security technologies and safeguards to protect the Personal Data that we collect and use. We also expect our service providers to protect such Personal Data in the same manner.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust, unique password and keeping your log-in and password private. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us at cafindiaofficial@gmail.com